Prime Time Services 713-423-4430
11602 Burdine St. Houston, TX 77035 United States

Hello, and Welcome to PRIMETIME MEDICAL TRANSPORTATION

At PRIMETIME MEDICAL TRANSPORTATION, we are dedicated to eliminating barriers to healthcare access by providing safe, reliable, and compassionate non-emergency medical transportation (NEMT). Whether you need a ride to a hospital, doctor’s office, dialysis center, outpatient clinic, or therapy appointment, our team is committed to ensuring you arrive comfortably, on time, and with care at every step of the journey.

For patients, families, and healthcare providers, dependable transportation is more than convenience—it is a lifeline. Our mission is to make sure that every ride reflects our values of safety, love, and care, creating an experience where clients feel supported and respected.

What We Do Services We Offer

Healthcare access shouldn’t depend on mobility, geography, or scheduling limitations. That’s why we offer specialized transportation specialized transportation services designed to support patients of all ages and conditions. From elderly clients and individuals with disabilities to those managing chronic illnesses, PRIMETIME MEDICAL TRANSPORTATION ensures that every patient feels safe, supported, and respected. Our goal is simple: to make healthcare and everyday life more accessible by removing transportation barriers. [ VIEW MORE SERVICES ]

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Ambulatory Transportation (NEMT)

Dependable rides for patients who can walk independently but require secure medical travel.


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Wheelchair Transportation

Vehicles equipped with wheelchair access and staff trained for mobility assistance.


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Dialysis/Reoccuring Transportation

Reliable scheduled rides for ongoing treatments such as dialysis or physical therapy.


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Outpatient Transportation

Stress-free transport to and from outpatient procedures, ensuring peace of mind.


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We Are Committed Mission Statement

At PRIMETIME MEDICAL TRANSPORTATION, our mission is simple: To eliminate transportation barriers with safety, love, and care at the heart of every ride. We believe that access to healthcare should never depend on mobility or circumstances. Every client deserves dependable transportation, personalized attention, and a service built on trust, compassion, and excellence.

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You Are Important to UsWhy NEMT Is Needed?

Access to healthcare begins long before a patient arrives at a hospital or clinic. For elderly patients, people living with disabilities, or individuals undergoing frequent treatments, reliable transportation is a lifeline. Non-Emergency Medical Transportation (NEMT) ensures that these patients can:

  • Attend essential medical appointments consistently
  • Receive life-saving treatments such as dialysis or chemotherapy
  • Remain independent while accessing healthcare safely
  • Improve health outcomes by preventing missed or delayed care

According to the Centers for Disease Control and Prevention (CDC) , transportation is a major factor in healthcare access. Without reliable rides, patients may miss vital appointments, leading to worsened health conditions. By bridging the gap between home and healthcare, PRIMETIME MEDICAL TRANSPORTATION plays a critical role in supporting patients and improving community health.

Reliable Patient Transportation for Healthcare Facilities

At Prime Medical Transportation, we specialize in providing safe, timely, and professional transportation for patients needing reliable travel to and from Surgery Centers, Medical Offices, Clinics, and Day Procedure Facilities. We understand that patient care doesn’t begin and end inside a healthcare facility—it begins the moment patients leave their homes. By partnering with us, facilities can ensure their patients experience compassionate, dependable, and medically aware transport services that enhance overall satisfaction and recovery. For more on healthcare and transport barriers, visit the Medical Transportation Access Coalition (MTAC) .

With Prime Medical Transportation, patients feel supported—not just transported.


Why Choose PRIMETIME MEDICAL TRANSPORTATION?

  • Compassionate Care – Every ride is provided with kindness, respect, and attention to individual needs.
  • Reliability Guaranteed – We ensure patients arrive safely and on time to all medical appointments.
  • Accessible Fleet – Our vehicles are equipped for wheelchair and mobility support, ensuring comfort for all.
  • Experienced Team – Drivers and staff are trained to handle non-emergency medical needs with professionalism.
  • Community Commitment – We are dedicated to supporting local patients, families, and healthcare facilities.

Challenges Patients Face in Finding Non-Emergency Healthcare Transportation

For many patients, accessing healthcare is harder than it should be due to transportation barriers. Common challenges include:
  • High Costs – Many services are unaffordable for patients with limited financial resources.
  • Limited Availability – Reliable services are scarce, particularly in rural and underserved areas.
  • Scheduling Difficulties – Vendors often fail to provide flexible or consistent appointment scheduling.
  • Lack of Appropriate Vehicles – Patients with mobility challenges struggle when providers lack wheelchair-accessible vehicles.
  • Staffing & Driver Shortages – Workforce issues reduce reliability, often leading to missed appointments.

These challenges often result in delayed care, missed appointments, and worsened health outcomes. The American Hospital Associationhighlights that transportation barriers often result in missed or delayed healthcare, directly impacting patient well-being. At PRIMETIME MEDICAL TRANSPORTATION, we work to address these issues directly by offering affordable, accessible, and dependable transportation options.

What areas does PRIMETIME MEDICAL TRANSPORTATION serve?
We provide NEMT services across local communities and partner with healthcare facilities throughout the region.
What types of vehicles are in your fleet?
Our fleet includes ambulatory and wheelchair-accessible vehicles designed for safety, comfort, and convenience.
How do I schedule a ride?
You can schedule by phone or online. We recommend booking in advance for recurring appointments.
Are your drivers trained for medical transportation?
Yes, all drivers undergo training in safety, patient care, and accessibility to meet NEMT standards.
Can I schedule recurring rides for dialysis or therapy?
Absolutely. We specialize in providing reliable, recurring transportation for dialysis, therapy, and other ongoing medical treatments.
Do you provide services to rural areas?
Yes, we strive to extend reliable service even in rural and underserved communities.
How affordable is your service?
We provide cost-effective solutions with transparent pricing to ensure accessibility for patients and families.
What makes PRIMETIME different from other providers?
Our focus on compassion, reliability, and patient-centered service sets us apart.
Do you partner with healthcare facilities?
Yes, we work directly with clinics, hospitals, and outpatient centers to provide coordinated transport.
How do you ensure patient safety?
Our vehicles are regularly inspected, and our drivers follow strict safety protocols to ensure every ride is secure.

Give us a call today to schedule your transportation.

If you or a loved one needs safe and reliable non-emergency medical transportation, trust PRIMETIME MEDICAL TRANSPORTATION to deliver comfort, care, and dependability every step of the way. For older adults seeking more information, the National Institute on Aging offers valuable resources on safe and accessible transportation. Contact us schedule your ride or learn more about how we can serve your transportation needs.